Sprint #3 11/30/2012

[MysteryMan]

Bug report feature appears to not be working.

I think I've encountered a bug in the shop. Sent a support ticket request and I received no confirmation mail.

That's troubling. Do you remember what the topic was so I can see if it was entered into our system?

By the way, I forget if I mentioned this before but I was unhappy with the rate in which we replied to tickets so we now have a CSR who will be ramping up shortly.

Speaking of by the ways, the lawyers gave us the thumbs up on the in game auction house. I figure that'll reduce the cost per card card and allow new users to get decent files without breaking the bank, so that's on the plate for next sprint.

[wakka9ca]

Speaking of by the ways, the lawyers gave us the thumbs up on the in game auction house. I figure that'll reduce the cost per card card and allow new users to get decent files without breaking the bank, so that's on the plate for next sprint.

That's a step in the right direction. Although the most wanted cards will not be auctioned because their owners will keep them... However, at least that means that people can auction extra 4-5 stars instead of recycling them. Positive improvement if this is going to be implemented.

[MysteryMan]

We are very close to putting the paypal alternatives online (Credit Card, Ultimate Gamer Cards, etc)

[Peralisc9001]

Bug report feature appears to not be working.

I think I've encountered a bug in the shop. Sent a support ticket request and I received no confirmation mail.

That's troubling. Do you remember what the topic was so I can see if it was entered into our system?

By the way, I forget if I mentioned this before but I was unhappy with the rate in which we replied to tickets so we now have a CSR who will be ramping up shortly.

Speaking of by the ways, the lawyers gave us the thumbs up on the in game auction house. I figure that'll reduce the cost per card card and allow new users to get decent files without breaking the bank, so that's on the plate for next sprint.

Something related to FM lottery.

I didn't manage to duplicate the bug tho.

[GonFreeces31]

So infrastructure is great and all, but there is still the recurrent problem of small player base. Here are questions that I have for you guys that I haven't seen answered elsewhere:

1) Who is your target audience?
2) Why should they play this game (as opposed to other cheaper games)?
3) How do you plan to sell this game to that audience?

[Ropey]

Please give me a date on when the auction house goes live? When it does I'm gonna me a whole lot happier.

[Peralisc9001]

Please give me a date on when the auction house goes live? When it does I'm gonna me a whole lot happier.

estimated 1 february ...

goblin's response as i remember it in chat, which is based on the progress of the sprints (might be done on the 5th sprint)


Anyways this monday we should see a new sprint i guess.

[onegin]

when visa and other payment options going to be done? i have problems with paypal payment - and cant get any gran

[Callonia]

of by the ways, the lawyers gave us the thumbs up on the in game auction house. I figure that'll reduce the cost per card card and allow new users to get decent files without breaking the bank, so that's on the plate for next sprint.

Why does the lawyers have to give you a thumbs up for that?

[MysteryMan]

when visa and other payment options going to be done? i have problems with paypal payment - and cant get any gran

If you paid via paypal and don't receive gran submit a support ticket at https://apocoplay.zendesk.com/anonymous_requests/new

Our reps are pretty Johnny on the Spot with that type of stuff.

As for PayPal alternatives, VISA is currently undergoing a series of tests against our test site. Once they are finished (assuming they don't have any issues) we will be approved and go online.