Cannot effectuate payment when buying Gran

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Cannot effectuate payment when buying Gran

Postby Sachiel » Sat Jun 07, 2014 11:15 am

I send a mail to Logress, but since I have not received any acknowledgement I put it also here:

Hi Logress

I tried both Paypal and Credit Card (two different cards), and always refuses to do the payment. I can provide screenshots, but basically the messages are:

Paypal: Paypal has rejected your payment attempt. Please select another way to pay. We apologize for the inconvenience.
Credit card: We're sorry, but your credit card was declined. If you feel this is an error please contact us.

On my paypal log, the payments appear as: The seller cancelled this payment and the money has been returned to your account.

I would like to have it solved before the current 3-star sale finishes :)
Sachiel
 
Posts: 34
Joined: Tue Sep 17, 2013 10:04 am

Re: Cannot effectuate payment when buying Gran

Postby Romdeau » Sat Jun 07, 2014 7:27 pm

Hi Sachiel, I'll bug Logress to work on this ASAP. Thanks for your support.
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Romdeau
 
Posts: 7432
Joined: Sat Jul 26, 2008 11:14 am
Location: California, USA

Re: Cannot effectuate payment when buying Gran

Postby Sachiel » Thu Jun 12, 2014 4:59 pm

I saw the News regarding this issue. Has it been solved? The sale finishes tomorrow :P
Sachiel
 
Posts: 34
Joined: Tue Sep 17, 2013 10:04 am


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