www.alteil.com

by **Quigleaf** » Sat Mar 16, 2013 12:42 am

Is it just me?
I've been unable to play all day. Now this message appears when I try to log in:

by **Logress** » Sat Mar 16, 2013 12:56 am

There seems to be an issue that comes and goes. We are working on it now.

by **Quigleaf** » Sat Mar 16, 2013 1:32 am

Logress wrote:There seems to be an issue that comes and goes. We are working on it now.

Thanks Logress. Keep up the good work, and please don't forget to post here once it's solved, I really wanna use my new EX Maggies

by **Aoi** » Sat Mar 16, 2013 7:31 am

Just wanted to mention this probably should be in fellana's forum

by **Logress** » Sat Mar 16, 2013 8:14 am

Sorry for not updated, I fell asleep while the server guys were working on it. Seems they got it straightened out about an hour after my last post up there, but we need to track down the cause now. Seems like the sql server was bombarded by an external source.

by **MysteryMan** » Sat Mar 16, 2013 9:01 am

Like most of our other problems, it looks like this was caused by one of our Microsoft Azure servers. Vadym put in a stopgap to mitigate the symptoms but I'm going to try to move our login system from Azure to our own network.

This should hopefully stop the overloading connection strings.

The logs say the hammering is coming form mstheater.org but I'm betting that they share an IP with us.

by **Quigleaf** » Sat Mar 16, 2013 10:52 am

Aoi wrote:Just wanted to mention this probably should be in fellana's forum

Sorry for cluttering up the General Discussion.

I put it here because we don't know how many players are having this issue and it would be better to have some kind of coordinated resource. Not everyone goes and reads Fel's.

You're still right, so I'm all about moving this thread there. Next time I'll make sure to post in the proper forum.

by **gabotheplaya** » Sat Mar 16, 2013 11:55 pm

also can't login.

getting:

This webpage is not available

and this is on the laptop where the game isn't broken while there is still an issue on the desktop. (if the GMs remember the report)

by **Callonia** » Sun Mar 17, 2013 12:20 am

I cannot login anymore either, the error message i'm getting is --> The login name or password provided is incorrect.

And there's no forgot my password button at all!

This problem happened to me for the first time and so i tried to find an forgot pwd button but couldnt.

by **Aoi** » Sun Mar 17, 2013 9:45 am

I got a ssl connection error myself.

www.alteil.com

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