Can't play at all.

[Quigleaf]

I don't know what you guys did but right now I can't even check the Alteil website. Everything is, for practical purposes, down (my browser has been trying to load the Alteil website for a few hours by now).

Game? I can just see the My Iczer page, and incomplete. Trying to get into the game is just beyond my reach now. Even the forums are incredibly slow.

[Romdeau]

They were probably in the middle of the transfer, and it finished shortly after.

That would be my guess.

[Logress]

well, we switched out the login to fix the previous issue (the login system is constantly referenced by the game to make sure you're still logged in) so there might be an issue with cashed pages or flash modules looking for the old page? Clearing your flash cash, browsing cash and the 'cookies and site plugin data' (that's how they put it on chrome, anyway) should fix it.

If that doesn't do it, I do know that Icy had this problem right after we switched the login component and he had to reset his windows winsock settings by going to the command prompt and typing:

netsh winsock reset


everyone, keep posing about your progress.

[gabotheplaya]

cleared cache.

still nothing.

EDIT:

> Click START
> Search "CMD"
> Right-click, click "Run as Administrator"
> paste this: netsh int ip reset c:\resetlog.txt
> Press enter
> Reset Computer

Googled the command before trying it out. IT WORKED!

[Quigleaf]

Updating:

On Windows, after clearing every cache, cookies, temp internet files and using the Reset Winsock cmd, I was able to play without issues. The game had some slight lag during the test "run" but it has been speeding up since.

Mac is another story entirely; it kept giving me all sorts of issues and errors until 7 hours ago. Had to reinstall Firefox (haven't tested Safari yet) and manually delete each Flash cache (since automatic deletion didn't work), plus a few Alteil files that Safari had saved (no idea what were those) in the Preferences folder.

Thanks for your continual support, Apocostaff.

[Lecaf]

I've actually stopped playing myself because the game always gets stuck on a random load screen --->

too frustrate :/

[Quigleaf]

I've actually stopped playing myself because the game always gets stuck on a random load screen --->

too frustrate :/

Try deleting the Flash cache, Lecaf. Also, the cookies and stuff of your browser.

[fargone]

People shouldn't have to do extra maintenance on their PC to play.

I am hoping a permanent fix for this is in the works.