Gran purchase with no effect

ATTENTION! Here is where to post BUGS!

Gran purchase with no effect

Postby LoganDrake » Sat Dec 07, 2013 4:27 pm

I just bought the USD 10.00 (1100 gran and 1 month Premium Membership) package for my "LoganDrake" account through my PayPal account (I won't disclose my PayPal account in public for obvious reasons), and unlike the other purchases I've made in the game, this time the payment process took my money but hasn't given me the package I requested. I'd seriously appreciate this issue to be solved as soon as possible so I can proceed to acquire the benefits of my recent purchase.

Thanks for your time.

P.S.: I submitted this same report through the "Zendesk" support message system, but figured out that it'd be better to submit my worries here as well.
LoganDrake
 
Posts: 3
Joined: Sat Dec 07, 2013 4:22 pm

Re: Gran purchase with no effect

Postby Romdeau » Sat Dec 07, 2013 4:45 pm

Hi Logan,

I have forwarded your concern to Logress. I believe this will be resolved shortly. Thanks for your patience.
User avatar
Romdeau
 
Posts: 7394
Joined: Sat Jul 26, 2008 11:14 am
Location: California, USA

Re: Gran purchase with no effect

Postby LoganDrake » Sat Dec 07, 2013 4:48 pm

Thanks for your quick response :D

I'll update this post with the results as soon as I get an answer.
LoganDrake
 
Posts: 3
Joined: Sat Dec 07, 2013 4:22 pm

Re: Gran purchase with no effect

Postby LoganDrake » Sat Dec 07, 2013 5:21 pm

Alright. The Gran and the membership finally arrived, so that's it, the problem was solved.

Thanks for your assistance.
LoganDrake
 
Posts: 3
Joined: Sat Dec 07, 2013 4:22 pm

Re: Gran purchase with no effect

Postby imikanwar » Sat Dec 14, 2013 6:47 am

Sorry this took so long to fix, I think I figured out the problem and corrected it.
imikanwar
 
Posts: 1
Joined: Sat Dec 14, 2013 6:24 am


Return to Fellana's Laboratory

Who is online

Users browsing this forum: No registered users and 1 guest