On average...

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On average...

Postby lunaCremisi » Tue Aug 26, 2008 6:17 pm

How long does it take for your gran to get to you after you've ordered it? Just wondering.
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Re: On average...

Postby Phades » Tue Aug 26, 2008 6:23 pm

It should be almost immediate. Anytime i ordered it, when i went into the shop the gran count was updated.
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Re: On average...

Postby Candi » Tue Aug 26, 2008 6:26 pm

Yup same with me, I got it immediately.
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Re: On average...

Postby lunaCremisi » Tue Aug 26, 2008 6:50 pm

Well...something must have gone wrong then...I ordered $50 worth of gran and got a confirmation e-mail, but I didn't get the gran.
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Re: On average...

Postby Candi » Tue Aug 26, 2008 7:21 pm

lunaCremisi wrote:Well...something must have gone wrong then...I ordered $50 worth of gran and got a confirmation e-mail, but I didn't get the gran.


PM a GM, they can sort it out. And PMs get to them immediately (they get e-mail messages or something of the sort). I know there was some problems with it a while ago, maybe they weren't 100% ironed out.
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Re: On average...

Postby Logress » Wed Aug 27, 2008 12:08 am

Odd I just checked your records and you seem to have cleared okay on the credit card co's end, but it didn't go through on the game end. I've actually never seen that happen before. I'll have our tech guys check it out first thing tomorrow morning, and if they can't figure it out I'll just put the Gran in your account Manually. Have you ever tried to buy Gran before?
"Scissors are overpowered. Rock is fine." -Paper
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Re: On average...

Postby lunaCremisi » Wed Aug 27, 2008 12:11 am

This is my first time buying gran. Weird things usually happen to me when it's the first time....I'm unlucky that way...heh...Anyway, thanks for the help!
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Re: On average...

Postby Phades » Wed Aug 27, 2008 12:14 pm

I wonder why the server wouldn't update the transaction, heh maybe another strike of the read.login.ateil somehow.
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Re: On average...

Postby Logress » Wed Aug 27, 2008 1:43 pm

Lupos pushed it through, transaction completed.
"Scissors are overpowered. Rock is fine." -Paper
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Re: On average...

Postby lunaCremisi » Wed Aug 27, 2008 2:55 pm

Thanks again for the help.
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