lunaCremisi wrote:Well...something must have gone wrong then...I ordered $50 worth of gran and got a confirmation e-mail, but I didn't get the gran.
PM a GM, they can sort it out. And PMs get to them immediately (they get e-mail messages or something of the sort). I know there was some problems with it a while ago, maybe they weren't 100% ironed out.
Odd I just checked your records and you seem to have cleared okay on the credit card co's end, but it didn't go through on the game end. I've actually never seen that happen before. I'll have our tech guys check it out first thing tomorrow morning, and if they can't figure it out I'll just put the Gran in your account Manually. Have you ever tried to buy Gran before?