Logress wrote:Keep in mind JP had a grinding event every month, and usually had NO CAP on the point cards (unless I begged them to put one) or a prize with an insane requirement, making it a super-grind. However, look at the numbers of folrart, and logins and interest in general over the last month and then this week, I would say that interest in collecting events from the Alteil playerbase as a whole is high.
It seems you have missed one vital point here that has plagued Alteil US since it's inception. It really concerns me that after 5 years, you are still missing this one, vitally important thing: THIS IS NOT JAPAN. Stop trying to be Alteil JP, you don't have the same audience, work ethic, or staffing. Listen to your people, I know they don't always know what they want, but, when you hear them all saying the same thing, then you need to hear it.
Grinding event are most popular according to your statistics. Grinding events are a real grind (not a good thing) for those who voice their thoughts. Why then are they so popular? Is it that you are offering increased rewards for playing? The prizes offered? Perhaps you need to find what aspects are working, which are not, and do something else? That does not mean wait for JP to do something then copy it, that means get creative, try different things - if you keep doing what you have done, you will keep getting what you have had.
Honestly, if you have no intention of improving what was already there, then you are wasting your time. Stop thinking JP has the winning formula for US. Fix the costs, most of the world is NOT wealthy like Japan. Make some changes to the events or create new ones. (I don't think limiting the reward cards on grinds is the answer, but then, I don't think grinding is the answer for any game, ever.) The quality of your clients experience should be your focus. Perhaps you need to set the site up so you have more control over events and thus allow for more creativity, I don't know. But more creativity IS required.
Start targetting feedback by asking questions like, "what do you think was the best part of this event" "what was the worst" "If you could change one aspect of this event, what would it be?". Asking questions like this will lead you the answers you should be seeking. Think about the answers honestly and wholistically.
For example: If everyone says they would change the number or availability of grind reward cards for collecting, then there is a good chance the event forced people to play more games than they actually wanted to. That should lead you to the conclusion that perhaps shorter events would be better? It should certainly alarm you to the fact you are forcing your players to "burn out" on your game (play too much get sick of it, move on) - SOMETHING YOU HAVE NOT NOTICED FOR YEARS. (set 6 had heaps of grinding events which left us with a small player base - do the research, act on it).
One day, someone somewhere will thank me for my suggestions.
Until then, have a nice day.