If you are having problems with PlaySpan please open a support ticket immediately.
All development effort has been paused until PlaySpan is stable.
If PlaySpan is not resolved promptly we may be forced to revert to PayPal.
Again, if you are having issues with playspan please open a support ticket via the support site so we can
1) Resolve your issues manually if needed.
2) Have a physical record and proof of what happened.